Refund Policy
We hope you love your order! If you’re not completely satisfied, we’re here to help.
Returns
You can return your item within 14 days of receiving your order.
To be eligible for a return, your item must:
Be unworn, unused, and in its original condition.
Have all original tags attached (if applicable).
Be returned in its original packaging where possible.
Non-Returnable Items
We cannot accept returns for:
Items that have been worn, washed, or damaged after delivery.
Items returned outside the 14-day return period.
Refunds
Once we receive and inspect your return, we’ll notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 working days.
Original shipping costs are non-refundable unless your item is faulty or we sent the wrong item.
Faulty or Incorrect Items
If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue. We’ll arrange a replacement or full refund where appropriate.
Return Shipping
Customers are responsible for the cost of returning items unless they are faulty or incorrect.
Contact Us
If you have any questions about your return or refund, please contact us using the contact details provided on our website.
